yt-design

15
Feb

WCE ELEVATES CUSTOMER EXPERIENCE WITH COMPLETE TRANSPARENCY FROM XOI VISION

Gilbert, AZ: Windy City Equipment Service, Inc. announced today that it has adopted XOi Vision™, a cloud platform for enhancing field service by increasing transparency and improving communication between technicians, customers, and the office. Vision™ enables technicians in the field to capture video and photos through mobile devices and share that content within quotes, work orders or invoices—providing an exceptional level

Read more

15
Aug

WINDY CITY EQUIPMENT MAKES THE INC 5000

Windy City Equipment Service, Inc (WCE) is proud to announce that we have earned a position on the 2018 Inc 5000 List of Fastest Growing Companies in America. Coming in at #1429 on the list, we join the ranks of some prestigious companies such as Intuit, Zappos, Under Armour, Microsoft, GoPro, Timberland, Oracle, GrubHub, among many others (at least that’s what the

Read more

8
Aug

WORK ORDER MANAGEMENT – THE UNTOLD STORY

Service Channel, Corrigo, Big Sky, Office Trax, SMS One, Facility Source, Hyve and many more… So what is the purpose of these work order management systems (WMS)?  What are the benefits, drawbacks, and overall solutions that you can expect?  Well, be cautious of the salesmen, there are two sides to every story and these systems might impact you in more ways

Read more

25
Jul

HVAC IN THE SOUTH

BE FOREWARNED.  THIS POST IS GOING TO SOUND A LOT LIKE AN EXCUSE. But I assure you it’s not and I hope to bring attention to some very common misconceptions about HVAC and how it works.  Believe me, I understand your viewpoint.  It’s hot, your customers and employees are complaining, the health department is diligent about improper temperatures, and every

Read more

29
Jun

THE REAL VALUE OF RELATIONSHIPS (AND HOW TO HARNESS IT

Everyone out there says the same thing, right?  “We value relationships” – but do they really know what that means and how to take full advantage of it?  Or is it just a premise that they know exists, but don’t truly understand? Here’s the thing about relationships.  They aren’t one-sided, and they aren’t flawless.  They are, and always will be, two parties working (<<keyword)

Read more

10
May

WCE TECHS INSTALL A TRIPLE STACK XLT OVEN

THE INSTALL TECHNICIANS AT WINDY CITY EQUIPMENT INSTALL AN XLT OVEN Windy City Equipment proudly represents the XLT Oven company and handles all of the Arizona installs.  This one was for a long-time customer Venezias Pizzeria (yes the same one from Breaking Bad) in East Mesa.

29
Apr

THE 9-MINUTE COMMUNICATION RULE

WHERE IT CAME FROM For those of you who weren’t there, my team and I set up shop at the RFMA (Restaurant Facilities Management Association) Annual Conference in Phoenix this year.  We had this grand idea to bring all of our marketing & podcast equipment, which is a bit foreign to this industry, and engage in thoughtful and insightful conversations with several

Read more

10
Feb

FATHER-SON TEAM TAKES BUSINESS TO NEW HEIGHTS

Joel Zolin, and his son, Josh Zolin, are proud owners of Windy City Equipment in Phoenix, AZ. After a period of time learning about the business world in Los Angeles, Josh moved to Arizona in 2008 to work with his father at Windy City Equipment. Since, the two have turned the local family business into a well-known brand. Like many

Read more